ABOUT EQUINOX

OUR FOUNDATION: ELITE CUSTOMER SERVICE

Founded in 2005, Equinox is a company built on integrity and client service. We recognize the importance of handling all issues promptly and professionally. We maintain a consistent interaction with you and are a strong partner through our diverse experience in the healthcare industry. Equinox offers a complete in-house service team with specialists assigned to every client. You always have an advocate on your side. Starting with your personal benefits consultant and your assigned underwriter to support plan options, to employee enrollment and engagement, to everything after, you and your team work directly with Equinox.

Meet The Team

OVER 5OO SATISFIED CUSTOMERS

“Great products, prompt attention and personalized support are consistently the offerings from Equinox. They have a respected team of owners, sales and support staff. Respective of our busy, over-crowded daily schedules, Equinox is an asset and pleasure to have as a resource.”

“We appreciate your listening, creativity, problem solving, and persistence in working through our policies and processes.  We look forward to your continued support as we take advantage of your services to increase efficiencies and organizational development initiatives.”

“We couldn’t be happier with our partnership with Equinox.  They are a complete broker and have exceeded our expectations in everything from rates, customer service and technology.”

THE EQUINOX MISSION

The Equinox mantra of high-quality service, confidentiality, and integrity is the foundation of our company and is supported by all employees. Equinox has been named one of the Lehigh Valley’s fastest-growing businesses year over year and has become the region’s premier brokerage firm with our forward-thinking ideas and team approach. The company has grown organically and through acquisition driven by our
high-tech, high-touch style.

YEARS OF EXPERIENCE

Equinox is comprised of many individuals, all with different strengths, that when brought together form the perfect fit for companies of all sizes. Our professional staff is qualified, many of them having previously worked in various departments at big-name carriers. You benefit through our staff’s knowledge of the procedures and methods of operation used by the carriers.

PARTNERSHIPS

Equinox is a select producer with carriers such as Blue Cross/Blue Shield, Aetna, and United HealthCare. Carrying this producer status provides us with the premier customer service teams within the respective carriers and helps negotiate better pricing for you based on our large block of business. We also continue to find value from our Third Party Administrator (TPA) partners where they share our commitment to finding cost savings for you.

WHAT ARE YOU WAITING FOR? TAKE A CLOSER LOOK AT OUR SERVICES.

Our Services