Jessica Roddick

Jessica Roddick

Strategic Account Manager

Jessica has over fifteen (15) years of professional experience with the last three (3) at Equinox.  She specializes in group health insurance. A leader in client services, Jessica follows the highest standards of ethics, customer service, organization, and attention to detail. Jessica is experienced in managing the multi-faceted process of health insurance, including implementation and servicing. Jessica supports clients with the following responsibilities:

  • Assists with the implementation of new plans by getting the required carrier documents to the carrier and helping the group with any questions they have on the necessary paperwork. Submitting the information to the carriers timely and accurately to ensure a smooth transition.
  • Assists with claims, enrollment, and billing issue resolution for all employees.
  • Acts as a mediator between the client and their chosen carrier.
  • Maintains accurate information in the contact management system.

Jessica has a B.S. in Organizational Leadership & Human Resources from Penn State.  She has a PA Resident Producer License for Accident and Health, Life and Fixed Annuities.

Go to Top