Jim Drake

Jim Drake

Client Manager

Jim has been a valuable member of the Equinox family for 6 years and brings over 25 years of customer service and management experience with him. Jim works with all Equinox clients with 9 employees or less enrolled in their benefits. This is quite a large list and Jim treats each and every client with the same hands-on, personal approach to ensure that the client’s needs and concerns are addressed.

Jim administers all aspects of service for all his clients. This includes plan renewals, assisting with billing and claims issues, employee enrollments, terminations, and COBRA administration. Jim is the one-stop and do-all for all his clients.

Jim’s focus is on the client and their benefits portfolio at all times and his lengthy service experience and attention to benefit details allow our clients to focus on what is important to them …..their business and their employees.

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