Employee Benefits Advocate
Equinox provides a detailed contact card to each employee at open enrollment.
Your members have complete access to our staff for all benefits questions. No need to call the carrier or visit your HR department. Equinox services all employee benefit issues including claims, enrollment, eligibility and technology concerns.
Our service team responds to service questions within four (4) business hours and offers resolution within 24 hours.
Equinox representatives are available during normal business hours and on nights and weekends as needed. With today’s technology, we are always available to assist our client with urgent issues.